Learn about new software or enhance your computer skills.

Do you want to work more efficiently or collaborate more successfully but get caught up in not knowing how to fully utilize certain programs?

The Help Desk has resources to assist students, faculty, administration and staff with using technology. We offer brief, informative workshops on topics such as Google Apps, Microsoft Office, information security and file storage.

If you have a group/department that would like training on specific topics, please email helpdesk@adelphi.edu to request a special session.

Online Training videos are also available to Adelphi faculty, staff and students via Lynda.com. Faculty may also be interested in workshops offered by The Faculty Center for Professional Excellence.

Workshop Topic

If you have a group/department that would like training on specific topics, please email helpdesk@adelphi.edu to request a special session.

The following are outlines of workshops. Not all workshops are scheduled every semester, but please let us know if you would like us to offer certain topics.

  • Creating a new document
  • Toolbars and tabs
  • Formatting
  • Inserting and adding objects
  • Shortcut Keyboard Keys for MS Office
  • Best practices for saving a document
  • Printing
  • Other helpful functions
  • Create forms
  • Create templates
  • Automate tasks using macros
  • Create a macro
  • Starting a new presentation
  • Slide navigator
  • Image adjustments
  • Add effects to images
  • How to use the Eyedropper tool
  • Zooming in on a slide
  • Merge common shapes
  • How to add audio
  • Saving as a video
  • Creating a new workbook
  • Saving your document
  • Toolbars
  • Formatting
  • Inserting Smart Art Graphics
  • Creating Functions
  • Printing
  • Other Helpful Functions
  • Create formulas in your worksheet
  • Automate processes for a quicker experience
  • Organization tips
  • How to’s
  • Excel Formulas
  • Hidden features in Word, Excel or PowerPoint
  • Differences of the “FILE” tab in Word, Excel or PowerPoint
  • Can “headers and footers” be done in Word and Excel?
  • Can a Word, Excel or PowerPoint be made into a PDF document?
  • Tables are not just in Excel
  • Create and share personal and team calendars
  • Create calendar events and send invites
  • Explore the different calendar views
  • Learn best practices in the different sharing levels of calendars
  • How notifications and reminders work
  • Organizational features like labels, tags and filters
  • Managing tasks in Gmail
  • Desktop notifications
  • Perfecting “searches” in your Adelphi Gmail
  • Drag-n- drop
  • Understanding email retractions
  • How to navigate Google Drive and the entry points for creating documents, spreadsheets and presentations.
  • How to use the functions of Google Docs, Sheets and Slides.
  • How to use the powerful document-editing and formatting tools.
  • Create a survey using Google Forms
  • Add and edit questions, headers, images, videos, and page breaks
  • Add a theme to a form
  • Control your form’s page-to-page navigation
  • Choose a form response destination
  • Send your form to respondents
  • Share your form with collaborators
  • Sharing privileges
  • Change what others can do to your files
  • Drive permissions:  Edit, Comment, View
  • Access Google Documents using Drive
  • Create a Google Document:
  • Name the Document
  • Understand Formatting
  • Edit the Document
  • Print the Document
  • Share your Documents and collaborate
  • Navigate Google’s version of spreadsheets
  • Use the functions to calculate your results
  • Copy functions to other cells
  • How to share the spreadsheet with collaborators.
  • How to convert Excel into Google sheets
  • Create a Google Presentation using Drive:
  • Name the Presentation
  • Format the slides
  • Add content to the slide
  • Add notes to a slide
  • Create additional slides for your presentation
  • Present your slide presentation
  • Share your Slides and collaborate
  • Weigh your options with Google comparisons
  • Using Google as an online dictionary
  • How to find exactly what you are looking for
  • Using my flights will bring up your itinerary for any upcoming trips
  • Track your spending habits by searching my purchases
  • Using the subtraction symbol to exclude unwanted terms from your results
  • Find what you can’t remember
  • Break down language barriers
  • Use Google Spreadsheets to set up a mail merge
  • Explain and demo the Chat and Hangouts function within Gmail
  • Adding, searching for users/contacts
  • How to’s
  • User responsibilities
  • How to ensure devices are appropriately updated
  • Acceptable and unacceptable uses of BYOD devices
  • Sharing of devices with family members or friends
  • App management
  • Device and information security requirements
  • Access requests (Wi-Fi)
  • How to use mobile Office suites
  • How to reduce the risk of common Wi-Fi security threats
  • Tips for more secure web browsing
  • Make sure your passwords are secure
  • Consequences of pirating
  • Look out for shortened URLs
  • Pick the right browser
  • Don’t trust public WiFi
  • Risks associated with social media
  • Various tactics predators use for exploitation
  • Preventative measures
  • Don’t click on hyperlinks in email
  • Fraudulent email examples
  • Phishing quiz
  • Protecting against spoofing
  • Phishing scam headers review
  • Why it’s important to regularly update your operating system and patches
  • How to use password management apps
  • How to change important settings on browsers you use
  • What is malware?
  • Types of malware
  • How malware gets through
  • What you should know
  • Symptoms of being infected
  • Ransomware

Phone Number
More Info
Hagedorn Hall of Enterprise LL
  • Intersession Hours Mon-Thu: 7:30 am – 10:00 pm Fri: 7:30 am - 6:00 pm Sat: 9:00 am - 6:00 pm Sun: 10:00 am - 6:00 pm
Connect With Us
Search Menu