Get instructions on how to set up and access your campus voicemail.

Download/Print the Voicemail Quick Reference Guide

How to set up your voicemail:

  1. Press * # # to access your voicemail.
    You will hear a tutorial begin to instruct you on how to set up your new voice mailbox. Please follow the instructions in the tutorial carefully.
  2. You will be prompted to enter a temporary passcode.
    • The tutorial will then prompt you to change the temporary passcode to another 4 to 15 digit code that only you will know.
    • At this point, you can either create a new passcode OR enter the same voicemail passcode that you have used previously.
  3. The tutorial will prompt you to record your first and last name.
    • Press 2 to record and press 2 when you want to stop recording.
    • Press 6 if you would like to hear your recording.
    • Press 5 to save or press 4 to record your name again.
  4. The tutorial will prompt you to record your personal greeting.
    • Press 2 to record as well as 2 to stop recording.
    • Press 6 if you would like to hear your recording.
    • Press 5 to save or press 4 to record your greeting again.
    • You will then hear “you are now ready to use your mailbox”
Please note all four of the above steps must be completed to setup your voicemail.

How to access your voicemail:

  • From your Adelphi phone: Dial 3990. After system answers, enter your passcode.
  • From other telephones (including off-campus): Dial 516.877.3990. After system answers, press #.  Next, enter your extension number, then enter passcode when directed.

Important Key Commands:

1 – Listen to messages

7 – Delete message

9 – Save message

During playback of a voicemail message, you can skip to the end of the message by pressing 3 twice. You will then be prompted with the options to delete or save, as listed above. You cannot delete a message using the 7 button unless the message has been completed or skipped.


Questions?

If you are a student living in one of Adelphi’s residence halls, please contact your Hall Director or Assistants for help with Google Voice.

Contact
Phone Number
More Info
Location
Hagedorn Hall of Enterprise LL
Hours
  • Regular Semester Hours Mon-Thu: 7:30 am – 10:00 pm Fri: 7:30 am - 6:00 pm Sat: 9:00 am - 6:00 pm Sun: 10:00 am - 6:00 pm
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