Voicemail

Download/Print the Voicemail Quick Reference Guide

How to set up your voicemail:

1. Press * # # to access your voicemail.
   You will hear a tutorial begin to instruct you on how to set up your new voice mailbox. Please follow the instructions in the tutorial carefully.
2. You will be prompted to enter a temporary passcode.
   • The tutorial will then prompt you to change the temporary passcode to another 4 to 15 digit code that only you will know.
   • At this point, you can either create a new passcode OR enter the same voicemail passcode that you have used previously.
3. The tutorial will prompt you to record your first and last name.
   • Press 2 to record and press 2 when you want to stop recording.
   • Press 6 if you would like to hear your recording.
   • Press 5 to save or press 4 to record your name again.
4. The tutorial will prompt you to record your personal greeting.
   • Press 2 to record as well as 2 to stop recording.
   • Press 6 if you would like to hear your recording.
   • Press 5 to save or press 4 to record your greeting again.
   • You will then hear “you are now ready to use your mailbox”

How to access your voicemail:

• From your Adelphi phone: Dial 3990. After system answers, enter your passcode.
• From other telephones (including off-campus): Dial 516.877.3990. After system answers, press #.  Next, enter your extension number, then enter passcode when directed.

Important Key Commands:

1 – Listen to messages

7 – Delete message

9 – Save message

During playback of a voicemail message, you can skip to the end of the message by pressing 3 twice. You will then be prompted with the options to delete or save, as listed above. You cannot delete a message using the 7 button unless the message has been completed or skipped.

Questions?

If you are a student living in one of Adelphi’s residence halls, please contact your Hall Director or Assistants for help with Google Voice.