Using Emotional Intelligence (EQ) in the Workplace

Many experts agree that EQ is the most critical skill a manager can develop to increase effectiveness. In this workshop, you will focus on several models of EQ, how to use it effectively in the workplace and how to make emotions work for you, not against you. You’ll build your skills in achieving better personal and social competence in the workplace, and learn how to better develop your own personal EQ.

Can be taken individually or as part of the Leadership and Management Certificate Program.

Who can benefit:

• Any individual who wants to be more effective in the workplace
• Managers interesting in learning how EQ improves work performance
• Employees New to Management
• Recently Promoted Employees
• Any Employee wishing to become a better manager
• Individuals or entrepreneurs wishing to grow their business

Instructors

Glenn Courounis, Human Resources/OD Leader

Glenn Courounis has over 40 years of human resources experience in the New York metro area. His areas of expertise include organizational development, leadership, employee engagement, and labor and employee relations. He has held multiple leadership positions including Vice President of Human Resources at Lenox Hill Hospital; Senior Vice President of Human Resources at CenterLight Health System; Senior Vice President of Human Resources at Bon Secours Health System, and Director of Labor and Employee Relations at Mount Sinai Hospital. He began his career as a union representative for the New York State Nurses Association, and also worked as a human resources consultant at Towers Perrin (now Towers Watson).

He most recently served as Nassau Queens PPS’s Director of Organizational Development, responsible for overseeing DSRIP Workforce initiatives including developing and coordinating training programs, college outreach, and communications. He currently provides Human Resources, management and organizational development consulting and training within his LLC, Bonus HR Consulting. He teaches multiple courses as an Adjunct Professor in the Robert B. Willumstad School of Business MBA program at Adelphi University in Garden City, NY, and as an Instructor with Nassau Community College.

Mr. Courounis has a Bachelor of Science degree in Business Administration/Psychology from SUNY Albany and a Master of Science degree in Industrial Relations from Rutgers University.