Design Thinking Bootcamp

Credit Option
Non Credit
Program Type
Garden City

Innovation Center Design Thinking Bootcamp

Upon completion of this 2-day immersive practical hands-on Bootcamp, you will receive an IBM Design Thinking Badge and an Innovation Center Certificate of Completion. The learning outcomes of this course will help you prepare for better design and planning when it comes to problem-solving. No prerequisites are required.

Main Objectives and Learning Outcomes:

Soft Skills

  • Collaborate within teamwork using interpersonal skills
  • Use an interdisciplinary approach to problem-solving and team building
  • Appreciate empathy through listening and learn to observe, reflect, and make
  • Learn ideation, storyboarding, and the different types of user feedback
  • Understand user feedback and the Loop
  • See how design thinking is introduced and utilized in an organization

Hard Skills

  • Adopt new technologies to streamline key processes or to disrupt established markets or the competitive landscape
  • Use ideation strategies to optimize problem-solving & brainstorming processes
  • Learn 7 key habits of effective design thinkers and understand the importance of user research

Workshop Information:


Saturday, Oct. 16, 2021 (9:00 a.m.-5:00 p.m.) – Sunday, Oct. 17, 2021 (9:00 a.m.-5:00 p.m.) *16 hours total


In-person, Adelphi Swirbul Library Rm 114 – Innovation Center

Materials Needed:

Laptop and a water bottle – Lunch will be served, if you have dietary restrictions please email:



Skill Sets this Bootcamp Enhances:

In this workshop, you will focus on enhancing skills such as Design research, Collaboration, Ideation, and Storytelling.

Bootcamp Overview

Icebreaker and Self-Introductions (9:00 am – 9:30 am)
Students will go around and introduce themselves before a brief icebreaker activity.

Enterprise Design Thinking (EDT) Badge Course (9:30 am – 12:00 pm)
Students will follow along on their computers with the instructor for the IBM EDT badge. The course includes short pop quizzes, exercises, videos, and lecture slides. This is a dynamic course; students will break out into small groups during exercises and use our digital whiteboard to brainstorm and complete exercises.

Lunch Break and Networking (12:00 pm – 1:00 pm)
The Innovation Center will have “topic tables,”; once you grab your lunch, select a table with the topic you would like to learn more about.

Recap Learning Goals, Introduction to the Software/Toolkit for the Exercise, and Introduction to Case Study (1:00 pm – 1:30 pm)

Mini Design Thinking Hotel Case Exercise (1:30 pm – 3:00 pm)

Break (3:00 pm – 3:30 pm)

Team Formation, Company Selection, Team Building Workshop, and Brainstorming Session (3:30 pm – 4:30 pm)

  1. Once you form your team you will select a company to perform the design thinking framework on.
  2. Assign team roles and responsibilities.
  3. After a brief research session, begin ideating on your company’s problem or opportunity that you want to build a solution for.
  4. Prepare a brief playback for the rest of the class.

Playbacks & Closing Remarks (4:30 pm – 5:00 pm)

  1. Each team will present a brief playback
  2. We will discuss the agenda for tomorrow
  3. Guest speaker profile
  4. Prepare questions & email them to me before tomorrow morning
  5. Readings and Ted Talks

Recap of Readings and Ted Talks (9:00 am – 9:20 am)

EDT Exercise 1-5  (9:20 am – 11:20 am)

Identify your user, their problem, and experience

  1. User persona and stakeholder map (30~ minutes)
  2. Empathy Map (30~ minutes)
  3. As-is-Scenario Map (30~ minutes)
  4. Hills (15~ minutes)
  5. Needs Statement (10~ minutes)
  6. Prepare a 5-minute playback (5~ minutes)

Break (11:20 am – 11:30 am)

Playbacks + Q&A (11:30 am – 12:00 pm)

Lunch Break and Networking (12:00 pm – 1:00 pm)

The Innovation Center will have “topic tables”; once you grab your lunch, select a table with the topic you would like to learn more about.

EDT Exercise 6-10 (1:00 pm – 3:20 pm)

Identify your idea and new user experience

  1. Big Idea Vignettes  (30~ minutes)
  2. Prioritization Grid  (15~ minutes)
  3. Experience-Based Roadmap (30~ minutes)
  4. To-be-Scenario Map (30~ minutes)
  5. Storyboards (30~ minutes)
  6. Prepare a 5-minute playback (5~ minutes)

Break (3:20 pm – 3:30 pm)

Playbacks + Q&A (3:30 pm – 4:00 pm)

Guest Speaker (4:00 pm – 4:40 pm)

Closing Remarks & Feedback Survey (4:40 pm – 5:00 pm)


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