Master the art of difficult conversations—conversations when emotions run high and opinions vary greatly.
Those who master difficult conversations advance the furthest in their career. Learn the power of dialogue, storytelling and contrasting techniques to achieve mutual understanding.
Can be taken individually or as part of the Amplifying Positive Leadership Certificate Program.
March 19, 26
9:00 a.m. – 12:00 p.m.
Who can benefit:
- Aspiring Managers: Get a better understanding of the road ahead
- Newly Appointed Managers: Be prepared to successfully manage people from the start
- Seasoned Managers: Look back—and look forward—to elevate your people skills for the new millennium.
Professor Celentano has been teaching at the Willumstad School of Business at Adelphi University for the past 13 years. He applies a lifetime of organizational leadership experience to bring the real world of business management to the classroom. He has been nominated for the Adelphi Teaching Excellence Award and he received the Mentor of The Year award from the nationally recognized Adelphi University Mentoring Program. He is regularly sought out by his student as a thesis advisor in the Adelphi Honors College.
Professor Celentano earned his MBA with distinction at Adelphi University. He is a certified Six Sigma Blackbelt professional and he has been trained in Advanced Facilitation Skills. His leadership training includes certifications received from Harvard University, UNC- Chapel Hill, and the Center for Creative Leadership. Certifications include, Advanced Leadership, Corporate Leadership, Participative Management, Diversity in Education, The Emotional Classroom, Harassment and Discrimination Prevention, and Distance Education.
His research focuses on Positivity and Positive Leadership, Compassionate Leadership, Virtuous Leadership, Workplace Spirituality and Intellectual Humility.