Communication Skills for Palliative Care

Credit Option
Non Credit
Program Type

This course provides the student with the skills to navigate difficult conversations and share serious news with patients and their families.

Communication strategies for shared and informed decision making with patients and families directed at key transition points are addressed. Critical skills necessary for effective communication with the interdisciplinary care team are developed.

Can be taken individually or as part of the Healthcare: Palliative Care certificate program.

Workshop Information

Course Dates


Meeting Time




Who can benefit:

  • Registered nurses
  • Nurse practitioners
  • Nurse midwives
  • Nurse anesthetists
  • Clinical nurse specialists


Dr. Virginia Oates

Dr. Virginia Oates is a full-time faculty member at the College of Nursing and Public Health at Adelphi University.  She received her doctorate in nursing practice in 2018 from Case Western Reserve University in Cleveland, Ohio.  Dr. Oates has two masters’ degrees, one in Gerontological Services Administration from the New School of Social Research in NYC,  and a Masters in Nursing Education from Molloy College in Rockville Centre, NY.  She obtained her BSN from Pace University, Pleasantville, NY.

Prior to teaching at Adelphi University, she was a pave runner in gerontological home care nursing and established a private practice in geriatric care management.  Dr. Oates operated the nursing practice for 16 years and then sold her company to a national eldercare company, Senior Bridge.  She received a Teaching in Excellence Award from Adelphi University for research projects and educational innovations. She has clinical expertise in care of the older adult and community health nursing.  Dr. Oates is a strong advocate for collaborative learning and will be co-teaching in the Palliative Care Certificate program with an advanced level Social Worker in the hopes of enriching the learning experience.

Patricia Charles, LMSW

Patricia Charles is a Licensed Master of Social Work and Certified Geriatric Care Manager with over 3 decades of experience as a social work practitioner.  Her specialties include end-of-life care, dementia, palliative care, mental health, and cultural diversity. Her experiences include assessing families’ and communities’ needs and developing programs to address those needs; supervising geriatric social workers, students and managers of educational training programs; and developing and managing interdisciplinary teams and programs that ensure optimal  patient outcomes.

Patricia Charles holds a MS in Social Work from Fordham University and a BA in Sociology from Columbia University. She  has been an adjunct instructor for the New York City University and Fordham University Graduate School of Social Services.

Phone Number
More Info
Levermore Hall, 303
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