Mandated Reporter Training
The New York State Education Department requires all social workers applying for social work licensure be trained as mandated reporters of child abuse and neglect.
All MSW students are required to complete this training in their foundation-level practice class. Instructors may use the training and the certification towards a students’ final grade for the course. Students who are in Advanced Standing have to furnish proof of completion of the training in their undergraduate program. If they have not completed the training, they will be required to successfully complete the training in order to graduate.
The training is provided for free by New York State. Upon successful completion of the course, students will receive an electronic copy of a certificate, which must be submitted to the Office of Academic Affairs of the School of Social Work in order to be cleared for graduation.
How to Register and Complete Child Abuse and Mandated Reporter Training
The New York State Office of Children and Family Services offers free online Mandated Reporter Training in Child Abuse and Neglect/Maltreatment Identification.
The Human Services Learning Center is an easy-to-use Web-based learning management solution.
Go to the Human Services Learning Center website and create an account. Once registered, you will receive a registration confirmation email with a temporary password. Verify your email address through the confirmation email you receive.
Visit the Human Services Learning Center website. Log in using your email address and temporary password, and create a new password when prompted.
Once verified, you will receive an email explaining how to take the training course:
- You must use a PC or laptop, not a tablet or phone.
- You will have 30-days to complete the training.
- The course contains several short modules, as well as a questionnaire and post-test. You must complete all parts of the training.
HSLC Support Specialists are available to provide technical assistance between 8:00 am and 4:00 pm each weekday at this toll-free number: 1.800.413.3210 or via email to hslcsupport@hslcnys.org.
Once you are logged in to the Human Services Learning Center website:
- Click on the “User” menu at the top of the website and select “My Registration”
- The Mandated Reporter Web-Based On-Line course will be listed as the class you are registered to take.
- Near the bottom of the page is a link “Click to view NYS OCFS Mandated Reported Course.”
- You can visit this page as often as needed to view and complete the course.
If you need help with the online Mandated Reporter (Child Abuse) Identification and Reporting class, please contact the Mandated Reporter (Child Abuse) Training Help Desk at 1.800.836.0903 or via email at mrcustomerservice@hslcnys.org.
HSLC Support Specialists are available to provide technical assistance between 8:00 am and 4:00 pm each weekday at this toll-free number: 1.800.413-3210 or via email to hslcsupport@hslcnys.org.
If you need help with the online Mandated Reporter (Child Abuse) Identification and Reporting class, please contact the Mandated Reporter (Child Abuse) Training Help Desk at 1.800.836.0903 or via email at mrcustomerservice@hslcnys.org.
After completing the Child Abuse and Mandated Training Course
It is your responsibility to ensure that your certificate is properly completed and received as evidence to meet this graduation requirement.
Once you pass the course, be sure to save the completion certificate. Then, print out a copy of the certificate and fill it out with a pen, including your social security number, date, and address. Sign and date the form. Keep one copy for your own records.
Upload a copy of your Child Abuse and Mandated Reporter Certificate to the Adelphi University School of Social Work by using this form. All information will be held confidential. Submitting your certificate is required to be cleared for graduation.