The New York State Education Department requires all social workers applying for social work licensure be trained as mandated reporters of child abuse and neglect.

All MSW students are required to complete this training in their foundation-level practice class. Instructors may use the training and the certification towards a students’ final grade for the course. Students who are in Advanced Standing have to furnish proof of completion of the training in their undergraduate program. If they have not completed the training, they will be required to successfully complete the training in order to graduate.

The training is provided for free by New York State. Upon successful completion of the course, students will receive an electronic copy of a certificate, which must be submitted to the Office of Academic Affairs of the School of Social Work in order to be cleared for graduation.

How to Register and Complete Training

The New York State Office of Children and Family Services offers free online Mandated Reporter Training in Child Abuse and Neglect/Maltreatment Identification.

Go to the Human Services Learning Center website and create an account. Once registered, verify your email address through the confirmation email you receive.

Once verified, you will receive an email explaining how to take the training course:

  • You must use a PC or laptop, not a tablet or phone.
  • You will have 30-days to complete the training.
  • The course contains several short modules, as well as a questionnaire and post-test. You must complete all parts of the training.

In a separate email, you will receive a registration confirmation with a temporary password. Visit the Human Services Learning Center website and log in with your email address and temporary password, and then create a new password when prompted.

Once you are logged in to the Human Services Learning Center website:

  • Click on the “User” menu at the top of the website and select “My Registration”
  • The Mandated Reporter Web-Based On-Line course will be listed as the class you are registered to take.
  • Near the bottom of the page is a link “Click to view NYS OCFS Mandated Reported Course.”
  • You can visit this page as often as needed to view and complete the course.
Human Services Learning Center (HSLC) Technical Support:

HSLC Support Specialists are available to provide technical assistance between 8:00 am and 4:00 pm each weekday at this toll-free number: 1.800.413-3210 or via email to

If you need help with the online Mandated Reporter (Child Abuse) Identification and Reporting class, please contact the Mandated Reporter (Child Abuse) Training Help Desk at 1.800.836.0903 or via email at

After Completing and Passing the Exam

It is your responsibility to ensure that your certificate is properly completed and received as evidence to meet this graduation requirement.

Once you pass the exam, be sure to save the completion certificate. Then, print out a copy of the certificate and fill it out with a pen, including your social security number, date and address. Sign and date the form.

Keep one copy for your own records, submit a copy to your SWK 520 instructor (so that they can verify that you completed it during your 520 course), and send another copy by mail, fax, or email to Susan Rotondo at the Adelphi University School of Social Work.

Mailing Address:

Adelphi University
Social Work Building, Room 221
Attn: Susan Rotondo
One South Avenue, Box 701
Garden City, NY 11530

Susan Rotondo (She/Her)
Student Relations Specialist
Phone Number
Social Work Building 221
Phone Number
More Info
Social Work Building, 201
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