The Leadership and Management Certificate program is a series of professional development workshops for managers and supervisors at Adelphi University.

The program uses a flipped learning strategy to deliver instructional content, first online, then through face-to-face facilitated discussions.

Discussion Topics:

  1. Understanding a Manager’s Role and How to Avoid Pitfalls
  2. The Leadership Challenge
  3. Leading and Managing Work Teams
  4. Managing Performance: From Coaching to Discipline
  5. Understanding the Performance Appraisal Process
  6. Interviewing: How to Identify the ‘Right’ Candidate
  7. Building a Service Culture: A Step-by-step Guide for Managers
  8. Creative Thinking and Critical Decision Making
  9. Intercultural Leadership
  10. Handling Crucial Conversations During Difficult Situations

View the Workshops

Contact
Phone Number
Location
Levermore Hall, 203

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