The Leadership and Management Certificate program is a series of professional development workshops for managers and supervisors at Adelphi University.

The program uses a flipped learning strategy to deliver instructional content, first online, then through face-to-face facilitated discussions.

Discussion Topics:

  1. Understanding a Manager’s Role and How to Avoid Pitfalls
  2. The Leadership Challenge
  3. Leading and Managing Work Teams
  4. Managing Performance: From Coaching to Discipline
  5. Understanding the Performance Appraisal Process
  6. Interviewing: How to Identify the ‘Right’ Candidate
  7. Building a Service Culture: A Step-by-step Guide for Managers
  8. Creative Thinking and Critical Decision Making
  9. Intercultural Leadership
  10. Handling Crucial Conversations During Difficult Situations

View the Workshops

Phone Number
Levermore Hall, 203

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