Social Media Institutional Use Guidelines
Be careful not to reveal confidential or proprietary information about Adelphi students, employees or alumni. Adhere to all applicable University, federal and NCAA privacy and confidentiality policies.
Follow copyright, fair use and intellectual property rights. In some cases, content posted to a social media site becomes the property of the platform operator.
The Adelphi logo cannot be modified or used for personal endorsements, and the Adelphi name cannot be used to promote a product, cause, political party or candidate. Respect Adelphi. Remain professional and in good taste, and protect Adelphi’s institutional voice. As a representative of Adelphi, avoid pranks and postings that could be misinterpreted. Ask your supervisor or IMG if you are unsure. Respect university time and property—Adelphi computers and time on the job are reserved for University-related business.
Social media sites are designed for two-way communication, and content contributed to a social media site may encourage comments or discussion of opposing ideas. As an administrator, you can and should respond when relevant, but consider how your response may reflect on you, your department and the University. If you are unsure about posting something or responding to a comment, ask your supervisor. You may remove comments libelous or offensive by standards of the Adelphi community, but do not censor posts with which you personally disagree. Also, avoid criticizing other people and institutions. Doing so may alienate you from your audience, reflect poorly on Adelphi or escalate into a conflict.
Get the facts straight before posting them on social media sites. When possible, link back to the original source. Review content for grammatical and spelling mistakes. If you make an error, correct it quickly and visibly. This will earn you respect in the online community.
Be honest about your identity. Because no individual departmental social media site represents all of Adelphi, clearly link pages, account names, images and content to a particular department or unit within Adelphi. If you choose to post about Adelphi on your personal time, please identify yourself as an Adelphi student, faculty or staff member. Never hide your identity for the purpose of promoting Adelphi through social media.
Be cautious of “phishers.” Phishing is the attempt to gain control of a personal or institutional social media site by deceiving a user into revealing the account’s username and password. Monitor your social media sites carefully to ensure you notice quickly if an unauthorized person gains access—the larger your audience, the more tempting your site becomes as a target.
Connecting to other social media members and sites builds credibility and community but could also give the unintended impression that your site endorses a certain cause, group or person. Consider carefully who you “friend,” “follow,” link to or allow into your site and to what extent you will allow comments. Help the Adelphi community stay connected by linking back to the Adelphi homepage and other Adelphi social media sites. When possible, link to an Adelphi news source instead of an outside source.