Yext, powered by the Search Experience Cloud platform, and Adelphi University, Long Island's oldest private coeducational university, have announced their collaboration to deliver an enhanced search experience with Yext Answers, Yext's innovative site search product, on the University's newly redesigned website.
While Adelphi continues to adjust to a hybrid model of learning due to the COVID-19 pandemic, the University has launched a redesigned, modernized website with the latest technology. Adelphi’s new website is mobile-optimized, user-friendly and accessible in line with generally recognized standards. It allows current and prospective students, families, faculty and staff to easily locate pertinent information.
By implementing Yext Answers as part of the new website, the site offers a powerful search engine that uses natural language processing (NLP) to understand complex questions and answer them directly. Yext Answers was integrated by Adelphi’s Web Development and Digital Strategy team.
“Today’s lifestyle requires a search engine that gives us the right answer right away. Adelphi’s strategic partnership with Yext Answers is in pursuit of this goal,” said Tara Coyle, director of Web Development and Digital Strategy. “My team and I are incredibly excited to be a part of this initiative. We continue to work closely with Yext to implement Answers and look forward to innovating with our users to continuously improve our site to serve their needs.”
Whether it is a question about admissions requirements, programs of study, financial aid deadlines or safety precautions amid COVID-19, Yext Answers will instantly populate answers from Adelphi, minimizing the need for site visitors to unnecessarily click around the website or navigate off-site to find the information they seek.
“Adelphi continues to put in place tools to ensure a strong student experience. With our innovative new website, we are better serving our students—especially in today’s heightened virtual environment,” said Adephi University President Christine M. Riordan. “With the Yext Answers bar, students and their families can easily and instantly get relevant helpful answers.”
“We’re proud to work with a world-class University like Adelphi to provide students and their families a more seamless, stress-free search experience on the University’s homepage,” said Patrick Blair, co-chief revenue officer at Yext. “Whether someone is a prospective student or a seasoned senior, a new semester always brings new questions about admissions, graduation and, today, updates related to COVID-19. Yext Answers can help answer all of those questions and more so that students can easily get the information they need to inform important decisions about their education.”
“Adelphi continues to collaborate with innovative companies, and we are proud to add Yext to our list of valued partners,” said President Riordan.
To see Yext Answers in action on Adelphi’s new website, visit adelphi.edu and choose “Search.”
The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext, the Search Experience Cloud platform, solves this problem by organizing a business’s facts so it can provide official answers to consumer questions—wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, including T-Mobile, Jaguar Land Rover, BBVA USA and Kiehl’s—as well as organizations like the U.S. Department of State and the World Health Organization—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.
Yext’s mission is to help businesses and organizations around the world deliver official answers everywhere people search. It is headquartered in New York City, with offices in Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan, Paris, San Francisco, Shanghai, Tokyo and the Washington, D.C., area—and work-from-home offices all around the world.