Take a self-quiz to learn your level of awareness about your volunteers.
In a recent article, Susan J. Ellis reviewed the research study of 15 hospitals that managed long-term volunteer involvement. The department directors and the CEO were asked the same questions about volunteer involvement. Their answers differed significantly. The conclusion was that the hospital executives knew little about their volunteers. Ellis concluded, “What is not accounted for is not valued.”
Here’s a self-quiz to learn your level of awareness about your volunteers. The quiz could be applied to donors and key staff.
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