There are many ways to ask us a question about financial aid.

Please include your full name and Adelphi University student ID number in all communications.

Bilingual One-Stop Advisors are available.


Send us an email from your official Adelphi email account, and one of our Advisors will get back to you shortly. If you do not have an Adelphi email account (through eCampus) we will not be able to provide an answer that may contain confidential information and it may be best to call our office.



Please note that our phone lines are operational Monday, Tuesday, Thursday & Friday 9:00 am – 4:00 pm and Wednesday 9:00 am – 7:00 pm.

In Person

The One-Stop Student Service Center is located in the Lower Level Room 008 of Levermore Hall on our Garden City campus. You can make an appointment with us, or stop by during regular office hours.

Hours of Operation

Days Hours
Monday–Tuesday & Thursday–Friday: 9:00 am–4:00 pm
Wednesday 9:00 am–7:00 pm

Please note that in-person payments are accepted Monday–Friday from 9:00 am–4:00 pm.



Please be sure to include the student’s name and Adelphi ID# on each page.

Written Correspondence

Adelphi University
One-Stop Student Services Center
Levermore Hall, Lower Level, Room 008
1 South Avenue
P.O. Box 701
Garden City, NY 11530-0701

Ask a Question

  • For security, we will only answer basic financial aid questions to a non-university email account.

  • Please DO NOT include any sensitive information (such as your SSN).
  • This field is for validation purposes and should be left unchanged.

Phone Number
More Info
Levermore Hall Lower Level
  • One-Stop Hours Mon - Tue & Thu - Fri: 9:00 am - 4:00 pm Wed: 9:00 am - 7:00 pm
  • In-Person Payments Mon - Fri: 9:00 am - 4:00 pm
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