Date & Time: February 9, 2023 7:00pm – 9:00pm
Location: Virtual


The emotions of social workers have often been described as an obstacle to good social work intervention.




Having a ‘detached attitude’ towards service users is considered one of the fundamental components of being a professional. This approach however excessively simplifies a more complex reality in which empathy, intuition and other “non-rational” components not only appear but are the key ingredients of many successful interventions. Training that aims to help participants experience strategies for exploring and sharing the area of emotions is often neglected. This workshop draws on a series of concepts and approaches, such as Daniel Goleman’s ‘emotional intelligence’, Susan David’s ‘emotional agility’ and ‘self-compassion’ as advocated by Kristin Neff and Chris Germer. The participants will be invited to reflectively explore some of their professional experiences that have been emotionally charged. Tools for exploring these experiences will be tested by participants, e.g.: Gibbs’ reflexivity cycle; forms of synthetic reflexive writing (e.g. “bonsai” micro-stories); Paul’s atlas of emotions, and Ekman’s ideas, made popular by the animated film “Inside Out”. Through experimenting with and comparing methods, participants will have the opportunity to grasp the main learning and improvement potential inherent in working with emotions, through a perspective that promotes the well-being not only of those who turn to services, but also of those who work in them.

Learning Objectives

Participants will be able to:

  1. Critically reflect on the relationship between emotions and professionalism in social work
  2. Gain a basic understanding on the main issues related with basic emotions (like shame, anger, disgust, fear, sadness, joy)
  3. Know and experience some reflective practice tools (reflective framework and writing)
  4. Learn some strategies to deal with “difficult emotions” during social work practice




Faculty Bio:


Alessandro Sicora, PhD, is associate professor at the University of Trento where he teaches at the Social Work BA and MA. Currently he is Chair of the European Social Work Research Association, a Marie Curie Fellow, Research Associate of the Department of Social Work, Stellenbosch University, South Africa. His more recent publications are on aggressions against social workers, shame and other emotions and social work

 Adelphi University School of Social Work is an approved provider for continuing education credits for the following:

  • Social Workers
  • LMHC
  • LMFT
  • CASAC Renewal upon approval
  • APA Psychology
  • LCAT
  • NYSED Psychology

Successful completion for the award of approved continuing education credits requires attendance at the entire training/workshop and submission of a completed evaluation form.

See full credentialing information and CEUs

Cancellation Policy

Unfortunately, we cannot provide refunds for cancellations made seven working days or fewer before the event for any reason—or for no-shows. We can provide credit towards a future workshop up to 24 hours before the event. After that, no credit will be issued.

Accessibility Statement

The Student Access Office ensures equal access to all of Adelphi University’s programs, services and facilities for students with documented needs. Through assistance, advocacy and reasonable accommodations, the office provides an accessible and supportive campus environment.

The Student Access Office provides cost-free assistance and services that are tailored to meet the needs of individuals based on their specific, appropriately documented needs, while preserving Adelphi’s academic integrity and high standards of academic expectations and performance.

If you are a student with a documented disability and wish to request accommodation services, please submit a Petition for Reasonable Accommodations form along with the required information as detailed in the Guidelines for Documentation.

Please be aware that all decisions regarding accommodations and equal access are made in accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and prevailing University Policy.

For further information, please contact the Student Access Office at 516.877.3806 or

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