Service Strategies (Service Excellence Certificate)
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Learn to achieve outstanding service excellence in higher education today through a variety of individual and group activities.
Develop the ability to implement the University’s strategies for service excellence in your department or unit, share service excellence best practices, and improve overall communication and interaction skills.
Facilitator: Glenn Courounis
For more information, please contact:
Elizabeth Lorentzen
Office of Human Resources
elorentzen@adelphi.edu