Business Analytics for Nonprofits
Over the last decade, nonprofit organizations have been changing rapidly due to seismic shifts in their encompassing landscapes. The status quo of business-as-usual is no longer sufficient for sustaining organizations that make significant impacts in our communities.
We live in a time of both unprecedented experimentation/creativity and urgent reactivity to the shifting parameters of markets and policies. Nonprofit leaders must be proactive and prepared to transform their organizations from increasingly struggling entities to fortified, thriving, living organisms—and this means becoming more data-driven.
Now, more than ever, nonprofits need leaders who understand the power of data and how the utilization of data can increase resources and significantly change outcomes of their services for vulnerable populations. Leaders who encompass data into their vision and embody the principles of a business analytic approach will not only endure the constant shifts in the landscapes but will also be able to lead with innovation and collaboration, thereby evoking strong inspiration, momentum, and results.
“Business Analytics for Nonprofit Leaders” is designed to prepare participants to lead organizations to higher levels of performance by applying critical principles of business analytics. By examining multiple real-life situations, learning examples, and experiences, leaders will be able to strengthen their organizations by becoming proficient in:
- Understanding the strategic value of using data for decision-making;
- Implementing a sound and practical analytics framework;
- Knowing about the latest data analysis technologies and tools;
- Measuring the effectiveness of programs;
- Leading the shift from providing volume of services to providing value;
- Balancing diverse stakeholders’ interests;
- Discovering quantitative and qualitative methods for meaningful storytelling; and
- Using data in communications to communities, funders, collaborators, and clients.
About the Speaker
Jeffrey Friedman is a non-profit executive leader with 25 years of progressive senior and executive-level management experience in serving disadvantaged, at-risk, and vulnerable individuals and communities in the New York metropolitan area. He currently serves as the Chief Executive Officer of CN Guidance & Counseling Services (cnGuidance.org), a four-decade-enduring nonprofit organization providing person-centered, comprehensive services to individuals and families on Long Island affected by mental health and/or substance use disorders.
As a results-producing leader (e.g., measurably improving client outcomes, reducing costs, and enhancing clients’ service experiences) with a passion for assuring sustained services for those in need, Friedman offers expertise in strategically assessing and addressing the needs of nonprofit / health services organizations, individuals, communities, and high-needs populations, increasingly against a backdrop of fast-paced change in economic, political, and regulatory conditions.
Friedman earned a Master of Arts in Administration for Nonprofits from State University of New York at Plattsburgh (May 1995) and a Bachelor of Science in Rehabilitation Counseling from Boston University (September 1992).