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This course provides conceptual frameworks for understanding the role of professional social workers in organizational settings and expands students' capacities to maximize their practice effectiveness in organizations, provide organizational leadership, and contribute to constructive organizational change. Drawing on organizational sociology, social administration, and students' practice experiences, the course examines the organizational goals, structures, environments, and processes that impact on service strategies, case decisions, and the achievement of professional objectives.

1. Identify environmental factors that affect organizational accountability, goals, outcomes, professional practice and organizational change2. Describe the role and responsibilities of governing boards, CEOs and professional social work practitioners in the context of legal mandates, democratic values, professional social work ethics and client participation3. Show the fit among environmental factors, organizational structure and appropriate service delivery4. Apply classical and contemporary organizational theories to assess administrative structure, services and performance and assess the need for organizational change5. Apply techniques of administration and supervision in professional organizations and recommend interventions that improve service delivery and achieve social justice for vulnerable populations6. Design and implement program evaluation and select appropriate evaluation criteria 7. Achieve diversity regarding clients, boards, managers and personnel, design policies and practices based on socially just, democratic values and professional social work ethics8. Identify inter-organizational transactions, such as competition, collaboration and merger that affect agency performance9. Critically describe international approaches to organizations and administration to determine their applicability for improving working conditions and services

*The learning goals displayed here are those for one section of this course as offered in a recent semester, and are provided for the purpose of information only. The exact learning goals for each course section in a specific semester will be stated on the syllabus distributed at the start of the semester, and may differ in wording and emphasis from those shown here.

• SWK 501
• SWK 521