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BUS 267: Business Communications

3 credits

Research and report presentation, both written and oral. Emphasis on clarity and conciseness in writing applied to business letters, memos, and short and long reports; persuasive speaking to one or many; communication skills for the work place.

Learning Goals

• Communication Oral
• Communication Writing

Upon completion of this course, the successful student should be able to: -Describe communication principles, methods, and techniques that can be used to improve written and oral communication skills.- Gain an understanding of the different types of communication styles used in global and multicultural work settings.- Articulate the difference between verbal and nonverbal communication, and formal and informal business messages, and know when and how to convey neutral messages, ‘good’ news messages, and ‘bad’ news messages.- Write business messages that are clear and concise, and tailored to specific audiences.- Describe the different formats and conventions used to compose text messages, e-mails, memos, letters, outlines, and business reports, and demonstrate proficiency in planning, composing, and proofreading these types of messages.- Effectively use electronic email and the internet for research.- Plan, prepare, and critique oral presentations, and give professional individual and team presentations (with and without visual aids such as Power Point).- Ability to identify and create at least four basic business written communications (letter, memo, report and Power Point).- Communicate more effectively in a business setting.- Prepare a personal resume and job application letter.

Sections Offered: Fall 2026

Sections Offered: Summer 2026, Summer II

Sections Offered: Spring 2026