Medical administrative assistants, medical secretaries and medical records clerks are all positions in great demand in doctors’ offices, clinics, outpatient settings, hospitals and other healthcare settings.
This course provides a well-rounded introduction to medical administration that will prepare students for a role in any of these settings.
This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management, and management of practice finances. This program prepares learners to function effectively in many of the administrative and clerical positions in the healthcare industry.
Optional Volunteer Externship Opportunity
Learners who complete this program can gain valuable hands-on experience in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study. As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.
Note: Additional documentation including health records, immunizations, drug screening, criminal background checks, etc., may be required by the externship facility.
Self-paced online content. Start anytime. Take up to six months to complete.
Who Will Benefit:
- Those interested in healthcare
- Those interested in medical administrative duties
- Those interested in communicating with patients, scheduling appointments, insurance claims, front office
- Aspiring clinical medical assistants
- Aspiring executive administrative assistants or managers