Faculty & Staff

JOYCE E SILBERSTANG

ASSOCIATE PROFESSOR

MANAGEMENT, MARKETING, AND DECISION SCIENCES

HAGEDORN HALL OF ENTERPRISE
ROOM 308

p - 516-877-4416

f - 516-877-4607

e - SILBERSTANG@ADELPHI.EDU

 

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Diplomas/Degrees

Ph.D. in Industrial/Organizational Psychology, The George Washington University (1999)
M. Phil. in Industrial/Organizational Psychology, The George Washington University (1990)
B.A. in Psychology, New York University (1983)

Research Interests

Individual, team and organizational learning and performance; team interventions; leadership micro-enactments; complexity theory; emotional and cultural intelligence, gender inequity in organizations

Books

Goldstein, J., Hazy, J. K. & Silberstang, J. (Eds.) (2009). Complexity Science and Social Entrepreneurship: Adding Social Value Through Systems Thinking. Litchfield Park,, AZ: Institute for the Study of Coherence and Emergence (ISCE)..


Book Chapters

Silberstang, J. (2011). Learning gender: The effects of gender-role stereotypes on women’s lifelong learning and career advancement opportunities. In M. London (Eds.). Oxford Handbook of Lifelong Learning, Oxford Handbook of Psychology. (pp. 370-388). New York, NY: Oxford University Press.

Goldstein, J. K., Hazy, J. & Silberstang, J. (2009). Complexity and social entrepreneurship: A fortuitous meeting. In Richardson, K. A., Goldstein, J. A. & Allen, P. M. (Eds.). Emergence Complexity and Organization: 2008 Annual (Volume 10). (pp. 165-192). Litchfield Park, AZ: Institute for the Study of Coherence and Emergence (ISCE).

Hazy, J.K. & Silberstang, J. (2009). The emergence of collective identity as a means for creating and sustaining social value. In Goldstein, J., Hazy, J. K. & Silberstang, J. (Eds.). Complexity science and social entrepreneurship: Adding social value through systems thinking. (pp. 447-468). Litchfield Park, AZ: Institute for the Study of Coherence and Emergence (ISCE).

Goldstein, J. A., Hazy, J. K. & Silberstang, J. (2009). Complexity, systems thinking, and social entrepreneurship: A future of possibilities. In Goldstein, J., Hazy, J. K. & Silberstang, J. (Eds.). Complexity science and social entrepreneurship: Adding social value through systems thinking. (pp. 111-133). Institute for the Study of Coherence and Emergence (ISCE).

Silberstang, J. & Diamante, T. (2008). Phased and targeted interventions: Improving team learning and performance. In Sessa, V. I. & London, M. (Eds.). Work group learning: Understanding, improving, and assessing how groups learn in organizations. (pp. 347-364). Mahwah, NJ: Lawrence Erlbaum Associates.


Refereed Articles

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Goldstein, J. K., Hazy, J. & Silberstang, J. (2010), A Complexity Science Model of Social Innovation in Social Enterprise. Journal of Social Entrepreneurship, 1(1), 101-125.

Silberstang, J. & London, M. (2009), How Groups Learn: The Role of Communication Patterns, Cue Recognition, Context Facility, and Cultural Intelligence. Human Resource Development Review., 8 (3).

Hazy, J. K. & Silberstang, J. (2009), Leadership Within Emergent Events in Complex Systems: Micro-Enactments and the Mechanisms of Organisational Learning and Change. The International Journal of Learning and Change., (3) 3, 230-247.

Silberstang, J. & Hazy, J. K. (2008), Toward a Micro-Enactment Theory of Leadership. The Innovation Journal: The Public Sector Innovation Journal., 13 (3), Article 5.

Goldstein, J. K., Hazy, J. & Silberstang, J. (2008), Complexity and Social Entrepreneurship: A Fortuitous Meeting. Emergence: Complexity and Organization (E:CO)., 10 (3).

Silberstang, J. (2006), Building Emotional Intelligence in Global Managers: The Effects of Individual, Group, and Organizational Beliefs on Managerial Learning and Adaptation. International Journal of Decision Ethics., III:I.


Invited Presentation/Lecture

Silberstang, J. (2010, December). Negotiating career advancement: Upward mobility in a downsized economy. Bard Globalization and International Affairs Alumni Advisory Board, Keynote Speaker New York, NY.


Conference Presentations/Papers

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Hazy, J. K., Goldstein, J. & Silberstang, J. (2010). A Complexity Model of Innovation & Entrepreneurship: Context, Mechanisms & Emergenc. In Academy of Management Annual Conference. Montreal, Canada.

Goldstein, J., Hazy, J. K., Silberstang, J. & Schultz, R. (2009). Social Entrepreneurship has Complexity Science Written All Over It. In International Social Innovation Research Conference. Said Business School, University of Oxford.

Silberstang, J. & Hazy, J. (2008). Leadership within Emergent Events in Complex Systems: Micro-Enactments and Organizational Learning. In Academy of Management Annual Conference.. Anaheim, California..

Silberstang, J. (2008). Complexity and Social Entrepreneurship: The Distinguishing Characteristics of This Conference; What We Expect to Achieve. In The First International Conference on Social Entrepreneurship, Systems Thinking, and Complexity.. Adelphi University, Garden City, NY..

Silberstang, J. (2007). Timing, Conflict, and Competencies: Developing Best Practices in Team Interventions. Panel discussion in A. Sessa & M. London (Chairs) Group Learning: Overcoming challenges from theory to application. Session 553. In Academy of Management Annual Conference. Philadelphia, PA.

Silberstang, J. (Chair), Discussants: Colwell, K., Diamante, T., Gast, I., London, M., Rondello, K.C. & Wisdom, J.P. (2007). High Stakes Interviews: Techniques for Maximizing Recall and Minimizing Deception. In 22nd Annual Society for Industrial and Organizational Psychology Conference. New York, NY.

Aamodt, M. G., Gast, I. F., Guzzo, R., Mitchell, M. & Silberstang, J. (2001). Lessons learned: Consulting on ethics, leadership and organizational change. In A. M. Markowitz (Chair) Forget what you learned in school: Do it our way. In 16th Annual Society for Industrial and Organizational Psychology Conference. San Diego, CA..

Forbes, C.A.C., Dittrich, M., Wisdom, J.P., & Silberstang, J. (2000). Creation of a Psychology graduate student organization: Empowering ourselves, benefiting everyone. In Poster presented at the meeting of the Association of Women in Psychology,. Salt Lake City, UT..

Silberstang, J. (1999). Fight or flight: Effects of leader climate and self-efficacy on responses to job dissatisfaction. In Doctoral dissertation.. The George Washington University, Washington, DC..

Silberstang, J. (1998). Minding our metaphors: When responses to job dissatisfaction are constructive rather than destructive. In Paper presented at the 3rd Annual Industrial/Organizational Student Conference, University of Maryland. College Park, MD..

Silberstang, J. (1998). Effects of leader climate and self-efficacy on job dissatisfaction responses. In The George Washington University. Washington, DC.

Silberstang, J. (1996). Has Midas lost his touch? When silence is not golden. In In New Realities: Common Sense Government - The Ninth Annual Office of Personnel Management, National Conference on Federal Quality (pp. 314-319). Washington, DC.

Silberstang, J. (1995). Does joy in work have a place on your balance sheet? In The Journal for Quality and Participation (pp. 18(7), 20-23.).

Silberstang, J. (1995). Department of the Navy education and training strategy. In Government of Argentina National Quality Conference.. Argentina.

Silberstang, J. & Doherty, L. (1994). Individual and organizational values. In International Teleconference on W. Edwards Deming: His learning and legacy. Lansing, MI..

Silberstang, J. & Doherty, L. (1992). Organizational assessments: Considerations in implementing Total Quality Leadership. In The Fifth Annual Office of Personnel Management National Conference on Federal Quality, Proceedings. Washington, DC.

Harrald, J., Silberstang, J., Scholarios, D., Budeiri, R. & Sapp, F. (1988). Organizational considerations in the development of a knowledge based decision support system. In The George Washington University. Washington, DC.

Harrald, J., Silberstang, J., & Sapp, F. (1987). Designing knowledge-based decision support systems for Red Cross disaster managers. In Washington Operations Research/Management Science Council Symposium.. Published in the OR/MS Proceedings, Washington, D.C..


Honors and Accomplishments

2010 Nominee, U.S. Professors of the Year Award
The Carnegie Foundation for the Advancement of Teaching and the Council for Advancement and Support of Education

A Thought Leader Award: Best Conceptual Paper, August 2010
“A Complexity Model of Innovation and Entrepreneurship: Context, Mechanisms, and Emergence” by James Hazy, Jeffrey Goldstein and Joyce Silberstang.
Selected as the Best Conceptual Paper for the annual meeting of the Entrepreneurship Theory & Practice Division of the Academy of Management.
Award conferred at The Academy of Management Annual Convention, Montreal, Canada.

2010 Bender Research Fellowship Award for Best Paper in 2009 (Awarded June 2010)
“How Groups Learn: The Role of Communication Patterns, Cue Recognition, Context Facility, and Cultural Intelligence,” by Joyce Silberstang and Manuel London.
Award conferred at Adelphi University, Garden City, New York.

Elwood F. Holton III Research Excellence Award. February 2010
Awarded for the outstanding 2009 Human Resource Development Review article:
“How Groups Learn: The Role of Communication Patterns, Cue Recognition, Context Facility, and Cultural Intelligence" (J. Silberstang & M. London)

Bender Best Paper Award, May 2009
Awarded for the 2008 published paper:
"Toward a micro-enactment theory of leadership and the emergence of innovation" (J. Silberstang & J. Hazy). The Innovation Journal: The Public Sector Innovation Journal.

Woman of the Year: Outstanding Faculty Member
Women's Recognition Award March 2009. Presented by the Adelphi University Student Government Association and the Center for Student Involvement

Professional Activities

Society for Industrial and Organizational Psychologists, Annual Program Committee Reviewer 2001, 2002, 2004 - 2007

Reviewer, Journal of Applied Psychology

Reviewer, Journal of Business Ethics

Member:
Academy of Management

American Psychological Association

Metropolitan New York Association of Applied Psychology

Society for Industrial and Organizational Psychologists